Stronger Rights For Consumers Approved In Brussels

23 June 2011
Scottish MEP Alyn Smith has today welcomed new EU consumer rights rules which were approved by the European Parliament today (Thursday) with an overwhelming majority of 615 in favour, 16 against and 21 abstentions.

Alyn welcomed the new legislation, which will strengthen consumer rights across the EU, notably extending protection for online shopping.

Speaking after the vote, Alyn said:

"The new rules approved today are of real benefit for consumers' across Scotland and the EU. Crucially, the new rules will bring real improvements for passengers buying travel tickets online, ending non-transparent charging practices and ensuring that companies can no longer surcharge consumers when using credit cards.

"The new rules also give much greater protection for online shopping, with consumers covered by the same rules across Europe. Consumers will also now have the right to withdraw from a purchase up to 14 days after.

"I also welcome greater protection for consumers buying digital content. From now on, consumers will have to be properly informed when they purchase digital content online and will have a right of withdrawal under certain conditions.

"This is a good step forward for consumer rights in the EU."